There are currently up to twenty categories per game, and one page for each of them. Each of these twenty category pages is the same, only the data found within is different.


At the very top, as with all pages, is the date selector, allowing you to refine your results by time period. This can show you how a specific event, such as a patch rollout, content update, marketing campaign, widely shared story in the media, etc. affected your game. The orange dropdown next to it provides several shortcuts to quickly select a date range, or you can instead click on the start and end date to bring up calendars with which you can select a custom date range. The date selector moves onto the left-hand panel as you scroll down the page so that you don't have to scroll back up to the top of the page to change the date range.


Below that are the links to the other pages, as well as a simple visual to explain the sentiment ranges.

The first data aggregate visualisation on this page is a pair of sentiment diamonds representing the current sentiment of the category and the average sentiment of the category over your selected date range. To the right of those is a line graph displaying how sentiment has changed over your date range compared to how it has across all of the other categories. Hovering over each point will show you the exact average sentiment score on either line. Depending on the game you're reviewing, the next visualisation could be a competitor comparison, showing you how the category sentiment compares to that of your game's competitors. Remember that you can ask us to add one or more competitor comparisons if you don't already have one and would like to see them in your data.

There is a bar chart next, detailing the number of new interactions detected regarding the category per month, week or day, represented by each bar. This can be expressed as a percentage of the total, or as the raw numbers with a pair of buttons in the top left of the chart. Hovering over each bar with your cursor shows you how the numbers are broken down by channel, including the total interactions represented by the bar, numerically and as a percentage.


Below the bar chart, as long as you didn't arrive on this category page via a link from a channel page, is a channel breakdown, detailing the number of interactions per channel, the average sentiment for each, and a comparative visualisation. If you did arrive via a channel page, you will only see the interactions pertaining to the channel that you arrived by and therefore will not see the channel breakdown.


Next is a table containing a list of topics. Each topic is a word or short phrase related to the category, sorted in order of how many times the topic is mentioned. The colums list the number of positive mentions, negative mentions and the current sentiment and the change in sentiment over your selected date range. There are also two buttons, in the final two columns, the first of which sends you to a pre-filtered version of the Interaction Explorer at the bottom of the page (see the Interaction Explorer How To page for more details). The other opens up a new page dedicated entirely to that row's topic. You can search the table, which can stretch to quite a few pages, for topics in the top right corner.


Topic Page
This new topic page is almost identical to the category page, with its one major difference being, just above the interaction explorer at the bottom of the page, there is a word cloud centered around the topic. With this word cloud, you can see which words are most closely associated with the topic, as well as a Most Recent Mentions list of the topic that Player XP has picked up. Clicking on any of the words in the cloud filters this Most Recent Mentions list to the mentions that only include the selected word.

You can also access topic pages by clicking on the Subject Search link in the left-hand panel. This will open up a search box where you can input a topic that you would like to directly navigate to, as well as filter that topic by category. If Player XP has a topic matching the search term that you typed in, you will be taken straight to it.


In the footer of the category and topic pages is a button that links to our email address, as well as a button that will return you to your account page.