The Channel pages break down data by the type of source - either User Reviews, Online Communities or Social Sources.


At the very top, as with all pages, is the date selector, allowing you to refine your results by time period. This can show you how a specific event, such as a patch rollout, content update, marketing campaign, widely shared story in the media, etc. affected your game. The orange dropdown next to it provides several shortcuts to quickly select a date range, or you can instead click on the start and end date to bring up calendars with which you can select a custom date range. The date selector moves onto the left-hand panel as you scroll down the page so that you don't have to scroll back up to the top of the page to change the date range.


Below that are the links to the other pages, as well as a simple visual to explain the sentiment ranges.


Next is a simple pair of buttons that switch between the two channels they will appear on both so you can switch back & forth between the two channel pages.


Below this is the first of several data aggregate visualisations. Depending on the game you're viewing, the first can be a competitor sentiment comparison graph, showing how your game and it's direct competitors are performing across the same data channel between the selected date range. Otherwise, the first visualisation will be a sentiment comparison graph between channels, comparing sentiment from the channel you're viewing against sentiment from the other. This will be the second graph if you have the competitor comparison. On either of these graphs, hover over every data point to see the average sentiment at that time.

The next visualisation will be the interactions bar chart. This represents how interactions are divided between the two channels. The orange part of the bar represents user reviews, while the blue part represents online communities. Hover over either coloured part of the bar to see the total number of interactions and top four categories of interactions (broken down by number of interactions per category) in that channel for that month/week/day. There is also a colour code to roughly indicate how many interactions were positive (green), and how many negative (red).

Down the page a little further, there is the total number of interactions collected from the channel you're viewing within your selected date range, with a small visualisation representing what percentage of them are descriptive. To the right of that is a source breakdown, showing which sources the interactions came from, how many came from where (in both raw numbers and percentage share), and the average sentiment for each.


Next is a bar chart, with one bar for every category, showing a visualisation of how many interactions have been categorized within each. At the top left of the chart are buttons that let you switch from number of interactions to sentiment. Clicking on any of the bars will take you to the respective category page.


At the bottom of the page is a comparative line graph of the top three most discussed categories for your game. This data can be arranged by volume of interactions or by sentiment by clicking the respective button immediately above the graph. On the right of the graph is a summary of data for each respective category shown. This includes it's current sentiment score, how much that score has changed over your selected date range, the total number of interactions that have been categorized there during the selected date range, and the top three most discussed topics within that category. You can also cycle between the top twenty categories in groups of three to see their data visualised in the same way by clicking the left and right arrow buttons. This is the same graph as the one found on the Data Overview page except that it only represents interactions from the channel you're viewing, rather than a combination of both channels.

In the footer of the page, is a button that links to our email address, as well as a button that will return you to your account page. Right of every visualision on the page, there is a link that allows you to download a PDF copy of it.